Cegid Retail
One
One unified platform which connects sales, stock, operations and business intelligence in a single intuitive experience
One connected experience for your retail teams
Modern retailers rely on a growing number of applications to manage sales, stock, customer engagement, store operations and performance. But when teams have to move between multiple systems, log in repeatedly and work across disconnected processes, technology can become a source of friction rather than a source of value.
Cegid Retail One brings these experiences together in one simple, connected environment.
As a Cegid Retail partner, MWC Partners can help you assess, implement and support Cegid One as part of your wider retail technology landscape – helping your teams get more from the systems you already have while creating a simpler experience in store.
One place for your store teams to work
Cegid Retail One provides a single entry point to the applications and information teams need every day.
Instead of switching between different applications for different tasks, teams can access sales, inventory, customer engagement, tasks and performance information through one connected experience.
One login
Give store colleagues a single point of access across their retail applications, reducing the frustration of multiple logins and helping to simplify day-to-day support.
One connected experience
Move between sales, stock, clienteling, tasks and operational information without continually switching applications or disrupting the customer journey.
One experience for every role
Configure the solution around different roles, giving sales associates, store managers and stock teams access to the tools and information most relevant to them.
One place for Cegid and other applications
Designed to work with your existing technology landscape: bring Cegid Retail applications and third-party solutions together, helping retailers reduce complexity without having to replace everything they already use.
Built around your existing Cegid Retail investment
A unified experience across key Cegid Retail capabilities, including:
- Sales and checkout – support your teams throughout the customer journey, with fixed or mobile selling and omnichannel capabilities.
- Inventory management – give teams the tools they need to manage stock, receipts, transfers, stock-taking and omnichannel.
- Store performance – provide managers with the information and dashboards they need to understand performance and make informed decisions.
- Customer engagement – help sales associates access the information they need to deliver more informed and personalised customer interactions
Through integration with third-party applications, Cegid Retail One can also help create a more consistent experience across your wider store technology ecosystem.
Smarter retail, with AI built in
Cegid Retail One includes a conversational AI assistant designed to give store teams faster access to information and help them take action.
Teams can ask questions, search for information and access relevant business data without leaving their working environment – helping colleagues spend less time searching across systems and more time serving customers.
From checking product availability and customer information to accessing performance data, the AI assistant is designed to bring useful insight closer to the point of action.
Designed for the reality of modern retail
Cegid Retail One is designed to support retailers operating across multiple stores, markets and teams.
The experience can be configured to suit different roles and business requirements, with support for web, iOS and Andriod and multiple languages.
For retailers, that means a more consistent way of working across the store estate while retaining the flexibility to adapt the experience to local needs.
Reduce complexity: give your teams more time to sell
Your store technology should help your people to do their jobs – not make them harder.
Cegid Retail One provides a simpler, more connected experience for retail teams, bringing the applications and information they need together while allowing you to build on your existing Cegid Retail investment.
